|Free Software at Schools: Installing and Maintaining a Skolelinux/Debian-edu Network; Based on Debian Sarge, prerelease pr05|
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Another place to get help is via IRC, channel: #debian-edu (IRCnet (irc.pvv.ntnu.no, irc.ifi.uio.no, irc.uib.no)).
Have a look at Section 1.2 for help on setting up and configuring the an IRC-client.